To find the serial number on your Creality 3D Printer, Scanner, or laser, you can use the reference picture below to locate it:
Please be aware that the serial number is always on a white sticker, the location depends on the model but is generally on the sides, top frame, or back of the printer/scanner/printer. It can often also be found on the box.
Please attach a photo of the serial number instead of typing it as it's often a long chain of numbers and letters and is easy to mistype.
If you are unable to find this sticker, please give us the order number for the order and may be able to find it in our system.